Basic End User Computing

This introductory End User Computing course is designed to provide learners with the fundamental knowledge and practical skills required to use computers confidently, safely, and effectively in everyday and workplace environments.

Learners will be introduced to the basic concepts of Information and Communication Technology (ICT), including different types of computers, computer hardware, software, operating systems, input and output devices, storage devices, and computer peripherals. The course also introduces learners to computer networks, Internet connectivity, and the role of computers in modern communication and information management.

The course places strong emphasis on developing responsible and safe computer-use practices. Learners will explore ergonomic principles, workstation setup, health and safety considerations, computer security, data protection, environmental responsibility, and basic troubleshooting techniques.

Through practical activities and guided exercises, learners will develop the confidence to identify and use common computer components, understand how hardware and software work together, connect and use computer equipment, access the Internet, maintain a computer workstation, and apply basic security and safety practices.

By the end of this course, learners will be able to:

• Explain basic ICT and computer concepts.
• Identify different types of computers and their applications.
• Identify and describe common computer hardware and peripherals.
• Explain the purpose of operating systems and application software.
• Understand basic computer networks and Internet connectivity.
• Identify common input, output, storage, and communication devices.
• Set up a computer workstation using appropriate ergonomic principles.
• Apply basic health and safety practices when working with computers.
• Recognise common computer security risks and appropriate preventative measures.
• Perform basic computer maintenance and troubleshooting.
• Apply environmentally responsible ICT practices.
• Understand basic copyright, licensing, and data protection principles.

The course is suitable for beginners and learners with limited prior computer experience and provides a foundation for further study in End User Computing and other ICT-related programmes.